Online Training

Communicate confidently with patients and improve health outcomes using our online knowledge platform. 

Weight Management

Tackling this difficult issue is about having really sensitive, respectful and careful conversations with your patients. They know what they need to do; they just need a little bit of help from you to make it happen.
Why raise the issue?

Why raise the issue?

We can all be sensitive when it comes to talking about our weight. Here, experts discuss how best to raise the issue.

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RPE: Making Activity Count

RPE: Making Activity Count

How to use RPE (Rating of Perceived Exertion), a scale that helps patients acknowledge how active they are.

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Eat regularly

Eat regularly

We talk about this a lot, but what does it mean? Why is it important we do this?

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Setbacks as Learning Opportunities

Setbacks as Learning Opportunities

Clinical Physiologist Sonya Tsancheva shares effective ways to support your patient when they encounter setbacks.

4 minute read

Initial conversation

Initial conversation

You can't fix everything in one appointment, but that first chat really matters

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Making Sense of BMI

Making Sense of BMI

We're all used to working with BMI. But are we using it as positively as we could be?

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Common Barriers to Change

Common Barriers to Change

Patients have all sorts of excuses as to why they can't change. It's up to you to help them see otherwise.

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Patient Perspectives: Realising I Needed to Lose Weight

Patient Perspectives: Realising I Needed to Lose Weight

Patients talk about what it was that set them on the path to being healthier.

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Behaviour Change

Behaviour Change

Lifestyle changes don’t happen overnight. How to support your patients in breaking bad habits.

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How Ready Are They? An Introduction to Motivational Interviewing

How Ready Are They? An Introduction to Motivational Interviewing

Our clinical psychologist discusses 'change talk'. Help your client to leave the conversation feeling motivated to make a change.

6 minute read

Patient Perspectives: Initial Conversation

Patient Perspectives: Initial Conversation

Two people on very different weight loss journeys tell us what it feels like to sit in the other chair

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Case Study: Gillian's Story

Case Study: Gillian's Story

What Gillian really needed was a place she could speak freely. Here's how she found one.

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Patient Perspectives: Being More Active

Patient Perspectives: Being More Active

Walking and going swimming have helped Loftus to feel both physically and mentally better.

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Ordering Your Plate

Ordering Your Plate

Here's some quick, effective tips for your patients: simply rearranging a dinner plate is brilliant for getting the balance right

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How to Keep a Food and Activity Diary

How to Keep a Food and Activity Diary

Self-monitoring really works. Food diaries make patients aware of their own behaviour and empower them to make positive change

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Understanding a Food Diary

Understanding a Food Diary

What to look for, what not to say, and how to use this as a tool for a fruitful and open conversation.

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The Importance of Breakfast

The Importance of Breakfast

The facts behind why breakfast is the most important meal of the day.

2 minute read

Patient Perspectives: Food Changes

Patient Perspectives: Food Changes

Patients talk about how changes to what and how they eat have helped them to be healthier.

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Setbacks as Learning Opportunities

Setbacks as Learning Opportunities

Things don’t always go to plan. It’s up to us to help our patients learn from their experiences.

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Assessing Readiness

Assessing Readiness

Sometimes patients just aren’t ready to start making changes. Weight loss expert Lisa explains what to do if they’re struggling.

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Patient Motivation

Patient Motivation

Discovering and understanding what motivates your patients is key to their weight loss success.

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Psychology of Maintaining Positive Change

Psychology of Maintaining Positive Change

A guide to preparing a patient to view setbacks as learning opportunities and how to deal with variety of situations.

4 minute read

Patient Perspectives: Setbacks

Patient Perspectives: Setbacks

Loftus and Maria talk about how they deal with setbacks in their weight loss journeys.

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Smoking cessation

Tackling this difficult issue is about having really sensitive and respectful conversations with your patients. Often they know they need to stop: they just need a little bit of help from you to make it happen.

Here you’ll find videos, animations and articles across topics of Raising the issue and Staying on track.

Diabetes prevention

Modern life can make it hard to live a healthy lifestyle but type 2 diabetes can be prevented for many people by making small lifestyle changes. Learn the communications skills that will enable you to empower patients and put their health back in their hands.